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CUSTOMER PROGRAM
More than satisfaction...
A complimentary service program for long-term collaboration
Our Customer Success Management (CSM) team strives to create a humble and caring exchange.
Simple, natural, and authentic moments
A safe and supportive space to share feedback freely, and explore opportunities for improvement.
Attentive listening
An open discussion with an independant team whose only purpose is to listen.
A neutral setting
An exchange based on three pillars
We value your feedback
We actively seek feedback from our clients on two key aspects: the quality of our deliverables and their satisfaction throughout the collaboration.
At Saegus, customer experience is at the heart of who we are and it drives our commitment to continuous improvement.
+240
reviews
for quality
4,5
/5
for satisfaction
4,4
/5
Victor Ducloux
Business Development Manager
"At Saegus, we have always been dedicated to delivering service excellence."
Sybile Girault
HR Development, Innovation & Internal Communication Manager
Excellent connexion with the team and services of outstanding quality.
QUALITÉ
5
/5
SATISFACTION
5
/5
Pascale Vincent
Project Management Officer
Very satisfied with Saegus's contributions. Our team gained new skills rapidly while enjoying a smooth collaboration.
QUALITÉ
5
/5
SATISFACTION
5
/5
Paul Proenca
AI & Chemical Engineer
Saegus consultants demonstrated both autonomy and technical expertise. Their know-how, paired with a genuine drive to create value, made possible the delivery of user-centric and highly relevant technical solutions.
QUALITÉ
5
/5
SATISFACTION
5
/5
Marie Ait Daoud
Group IT Manager
The missions went smoothly. They included presentations, masterclasses, and workshops. The employees who took part in these sessions gave us positive feedback.
QUALITÉ
3.8
/5
SATISFACTION
4.4
/5
Client
testimonials
Discover what our clients say about us