CLIENT EXPERIENCE
Beyond mere satisfaction...
A complimentary service program for long-term relationships
Our Customer Success Management (CSM) team strives to create a humble and caring exchange.
Simple, natural, and authentic moments
A framework for open and unfiltered discussion.
Attentive listening
A genuine departure from the commercial approach, detached from the operational team.
Neutral ground
An exchange based on three pillars
We are
listening
We are committed to gathering feedback from our clients, focusing on two dimensions: the quality of our deliverables and the level of satisfaction throughout our collaborations.
For Saegus, the customer experience, at the core of the company, is the key to continuous improvement.
+240
reviews
for quality
4,5
/5
for satisfaction
4,4
/5
Victor Ducloux
Business Development Manager
"At Saegus, we have always prided ourselves on the excellence of our services."
Sybile Girault
Responsable développement RH, innovation et communication interne
Bon contact humain avec l'équipe et prestations de qualité.
QUALITÉ
5
/5
SATISFACTION
5
/5
Pascale Vincent
Project Management Officer
Extrêmement contente des contributions de Saegus. Une montée en compétence très rapide, intégration à l’équipe au top.
QUALITÉ
5
/5
SATISFACTION
5
/5
Paul Proenca
AI & Chemical Engineer
Belle autonomie et positionnement technique des consultants Saegus. Leur expertise mêlée à leur volonté d'apporter de la valeur permettent de délivrer des solutions techniques user-centric et pertinentes pour le client.
QUALITÉ
5
/5
SATISFACTION
5
/5
Marie Ait Daoud
Group IT Manager
The missions went smoothly. These involved hosting master classes or workshops, and the participants provided positive feedback on these sessions.
QUALITÉ
3.8
/5
SATISFACTION
4.4
/5
Client
testimonials
Discover what our clients are saying about us